How to Amplify Value and Banish Waste with Path for Growth COO Zack Estes
Value is what your customer is paying for, and everything else is waste. In this episode, Alex and Path for Growth COO Zack Estes kick off a new series on operationalizing excellence with a conversation about increasing value and reducing waste. Zack explains why it’s so important to make waste reduction and value a central part of your company culture. He also shares some practical examples of how waste can creep up in your business and what you can do about it.
Today we’re starting a new series on operationalizing excellence (0:57)
The airplane analogy: Think about the value you deliver and your capacity to sell it (1:37)
How do you define volume and capacity? (6:48)
Why is it so important to set standards and values from the beginning? (14:02)
Value is what the customer pays for; waste is everything else (17:27)
Make sure you know what the customer is actually paying for (21:05)
What holds leaders back from reducing waste? (25:07)
Unintentional vs. intentional waste (30:27)
What’s the biblical justification for reducing waste? (35:10)
Helpful Links and Resources
Path for Growth Membership
Path for Growth One-on-One Coaching
Sign up for the Worth It Wednesday Email
Learn more about the 2023 Path for Growth Experience – Leading Leaders
Download the Free Reading Guide
Join Path for Growth on Instagram for more content.
Value is what your customer is paying for, and everything else is waste. In this episode, Alex and Path for Growth COO Zack Estes kick off a new series on operationalizing excellence with a conversation about increasing value and reducing waste. Zack explains why it’s so important to make waste reduction and value a central part of your company culture. He also shares some practical examples of how waste can creep up in your business and what you can do about it.
- Today we’re starting a new series on operationalizing excellence (0:57)
- The airplane analogy: Think about the value you deliver and your capacity to sell it (1:37)
- How do you define volume and capacity? (6:48)
- Why is it so important to set standards and values from the beginning? (14:02)
- Value is what the customer pays for; waste is everything else (17:27)
- Make sure you know what the customer is actually paying for (21:05)
- What holds leaders back from reducing waste? (25:07)
- Unintentional vs. intentional waste (30:27)
- What’s the biblical justification for reducing waste? (35:10)
Helpful Links and Resources
Path for Growth One-on-One Coaching
Sign up for the Worth It Wednesday Email
Learn more about the 2023 Path for Growth Experience – Leading Leaders
Download the Free Reading Guide
Join Path for Growth on Instagram for more content.
